RIVARO INC (hereinafter referred to as “we,” “the Company,” or “RIVARO INC”) values your privacy and is committed to protecting the personal information you provide while visiting and using our website and purchasing gardening supplies.
This Privacy Policy explains how we collect, use, store, protect, and process your personal information, as well as how you can manage your privacy choices.
This policy applies when you visit, browse, or make purchases through our website for items such as planters, plant stands, watering tools, gardening storage bags, seedling supplies, and other related gardening products.
- Our Information
Company: RIVARO INC
Address: 19887 PHOENIX LAKE RD
SONORA, CA 95370
Phone: +1 3412104024
Email: eparker@rivaro.business
RIVARO INC is responsible for processing personal information collected through this website and takes reasonable measures to protect your information in accordance with applicable privacy and data protection laws.
- Information We Collect
We may collect the following types of information when you visit the website, place an order, contact us, or use website-related features:
Information you voluntarily provide
For example:
Name
Email address
Phone number
Billing address
Shipping address
Order information
Product purchase history
Inquiries you voluntarily send to us
Other information voluntarily provided during customer service interactions or the shopping process
Automatically collected information
When you visit the website, we may automatically collect certain technical and usage information, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time of visit
Referral source
Website usage data and related technical information
This information is primarily used for website operation, security maintenance, performance analysis, and improving the user experience.
3. How We Use Your Personal Information
We may use the information we collect for the following purposes:
Processing and fulfilling your orders
Confirming payments and order status
Arranging product delivery
Sending you order confirmations and delivery-related notifications
Responding to your customer service inquiries
Handling returns, refunds, and after-sales requests
Providing product and website-related services
Improving website functionality, product information, and the shopping experience
Maintaining the security and stable operation of the website
Preventing fraud, abuse, and unauthorized transactions
Complying with applicable laws, regulations, and legal requirements
We will not use your personal information for purposes unrelated to those listed above unless we have obtained your consent or are permitted to do so by law.
- Order and Payment Information
When you purchase products through the website, we need to use information related to the order to complete the transaction, including your name, contact details, billing information, and delivery information.
Online payments may be processed by third-party payment service providers. We do not directly store your full payment credentials—such as complete bank card numbers or credit card security codes—on the website.
Payment service providers may process payment information in accordance with their own privacy policies and security standards.
We use necessary order and transaction information to confirm payments, process orders, provide customer support, and handle after-sales matters such as refunds.
- Information Sharing
We do not sell your personal information.
We may share limited information with relevant service providers when necessary to provide website services and fulfill orders, such as:
Payment processing providers
Delivery and logistics providers
Website hosting and technical service providers
Website security and anti-fraud service providers
Customer service and communication service providers
Legal or regulatory authorities (where required by law)
These third parties process personal information only to the extent necessary to provide the relevant services and are required to implement reasonable data protection measures in accordance with applicable requirements.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember user preferences, analyze website usage, and improve the website experience.
Cookies may include:
Strictly necessary cookies
Functional cookies
Analytics cookies
Security-related cookies
Third-party service cookies
Non-essential cookies will be used based on your cookie preferences, where applicable. You can manage non-essential cookies via the cookie settings tool provided on the website, or delete/block cookies through your browser settings.
Please note that disabling certain essential cookies may affect the proper functioning of some website features.
- Third-Party Services
Our website may use third-party services to support payment processing, website operations, security, analytics, customer service, or order processing.
Third-party service providers may process relevant information in accordance with their own privacy policies.
We recommend reviewing the applicable privacy policies of these third-party services to understand how they collect and use personal information.
- Data Security
We implement reasonable technical and organizational measures to protect personal information and mitigate the risk of unauthorized access, use, modification, disclosure, or loss.
We adopt appropriate security measures based on the nature of the data, the purposes of processing, and potential risks.
However, as internet transmission and electronic storage cannot be guaranteed to be absolutely secure, we cannot ensure 100% security for personal information in all circumstances.
- Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes described in this privacy policy, or as required by legal, tax, accounting, dispute resolution, or other statutory obligations.
When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it in accordance with applicable laws.
- Your Privacy Rights
Depending on applicable data protection laws, you may have some or all of the following rights:
To request confirmation of whether we hold your personal information
To request access to your personal information
To request the correction of inaccurate information
To request the deletion of personal information (where permitted by law)
To request the restriction of processing for certain personal information
To object to certain processing activities (where applicable)
To request a copy of the personal information you have provided
To withdraw previously given consent
To manage cookie and related privacy settings
Privacy rights may vary by region.
If you wish to exercise your privacy rights, please contact us using the details provided below.
- Children’s Privacy
Our website and products are primarily intended for general consumers.
We do not knowingly collect personal information from children who are below the age threshold specified by applicable laws. If you believe that a child has provided us with personal information without appropriate authorization, please notify us using our contact details, and we will take appropriate measures in accordance with applicable laws.
- Links to External Websites
Our website may contain links to third-party websites or services.
When you visit third-party websites, their privacy policies and data processing practices may differ from this policy.
RIVARO INC is not responsible for the privacy policies, content, or data processing practices of third-party websites. We recommend that you review the privacy policies of such third-party websites before submitting any personal information.
- Updates to the Privacy Policy
We may modify this Privacy Policy in response to changes in our business, website functionality, laws and regulations, or data processing practices.
The updated policy will be posted on this page, and the “Last Updated Date” will be revised.
We encourage you to check this page periodically to stay informed about how we protect your personal information.
Thank you for trusting RIVARO INC. We value your privacy and are committed to handling and protecting your personal information in a transparent and responsible manner.